Start with the Why

My good friend Dean Marinac recommended a super book to me called Start with the Why by Simon Sinek. It got me thinking about why accountants and business owners sometimes face issues of team members or clients not ‘buying in’ to changes they are proposing. Here are three common brick walls that I hear of:…






Number one reason clients leave their accountant – poor client service and attentiveness

A recent study by Bay Street Group (www.baystreetgroup.com), a New York based organisation providing custom research for the professional tax, accounting and finance community, found that business owners are most likely to change accountants because of poor client service and attentiveness. 60% of the 684 participants said they would consider leaving for this reason. Yet…